Coronavirus (COVID-19) Updates
We would like to reassure our members and guests, that once reopen, we will be operating with COVIDSafe plans in place
As of Thursday 16 December, the State Government has announced that people under 18 will no longer be required to show proof of their vaccination status at all venues, including gyms, pools, and other recreation venues. Learn how to provide proof of vaccination.
Remember to continue to check-in via the Services VIC app upon entry.
Read more about the latest VIC Government Update.
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
We thank you, our community for the continued support, let’s continue to stay safe.
Let's get back to what we love, let's get vaccinated!
COVID UPDATE 18 November 2021
✅Proof of vaccination must be shown for all visitors aged 12 years & 2 months or older.
😷Masks are no longer mandatory in our venue. However, we ask you to please carry a mask and wear it when you cannot physically distance.
📱Remember to continue to check-in via the Services VIC app upon entry.
😀We thank you, our community for the continued support, let’s continue to stay safe.
For more information, please visit our website. Remember, please be kind to our staff as they work through these restrictions.
Frequently Asked Questions Expand all
What are we doing to minimise health risks in-Centre?
The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
What information and advice will help our members?
For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website
If I have or am undergoing a period of self-isolation, what happens to my membership?
If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others. Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
What happens to Swim School or Personal Training sessions I have booked?
If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.